SimplCRM

Member statuses and what they mean

Take me to /members →

Active: paying on time. Trial: on a free or discounted intro window; auto-converts on the trial end date. Paused: billing frozen at the member's request (vacation, injury). No auto-charges. Overdue: last recurring charge failed. See /members?filter=overdue. Cancelled: no longer a member; kept for history and reactivation.

Change status from a member's profile → status pill in the top right.

SimplCRM AI

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SimplCRM AI

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